Event assistant

Reference Number: ST0168

Details of standard

Occupation: Event Assistant

An Event Assistant is an entry level position, typically working within a team of people in an events company or within the events department of a larger organisation. The role would usually provide support to a number of Event Planners or Project Managers by carrying out a diverse range of tasks necessary to plan, organise and deliver an event: for example, searching for the right location and venue for the event; working with the design team on the look and feel of the event; or organising logistics like transportation and catering. The events organised may be for the company where the Event Assistant is working, or could be for a variety of different clients including large corporations, smaller companies and not- for-profit organisations.

Events cover a broad range of activities as well as sizes, from small numbers of attendees through to thousands.  Around 75% of events are conferences, meetings, trade shows and exhibitions. Other events include outdoor events, cultural events, sporting and music events.  Companies use events to bring together different groups of people: from employees attending a sales conference; to customers or suppliers attending the launch of a new product; to shareholders gathering at a conference designed to attract new investors. These are just a few examples – the breadth and diversity of the events industry is partly what makes it such an exciting place to work.

As well as holding events in the UK, events agencies and events departments organise events in different countries around the world.

Entry requirements

Individual employers will set their own selection criteria.  This will typically include a minimum of Level 2 Maths and English. Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment.

Anyone, from any background, can have a successful career in event management if they have the right attitude, passion, stamina and commitment to learning. Previous experience is not typically needed.  It is a demanding yet very rewarding environment to work in.   Flexible, calm and proactive individuals with energy, enthusiasm, good communication skills, patience and an ability to empathise are ideal candidates for the events profession.

Core requirements

An Event Assistant has the following skills, knowledge and understanding

An Event Assistant demonstrates the following behaviours

• Have an enthusiastic and positive approach to providing swift and accurate service.
• Show tact and discretion with sensitive information.
• Contribute to conversations with team members and share ideas with confidence.
• Remain calm and positive under pressure.
• Take pride in producing accurate work with a consistently strong attention to detail, seeking clarity where necessary.
• Use initiative when faced with problems or challenges, and be flexible to the needs of the project.
• Demonstrate consideration and respect for team members regardless of sex, race, religion and other differences.
• Frequently seek and act upon feedback, reflect on performance and show commitment to self-development.
• Demonstrate personal commitment to sustainability by minimising the negative affect on the environment caused by work activities.

The length of this apprenticeship is typically 18 months. This apprenticeship standard is at level 3.

This standard will be reviewed after 3 years.

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