This apprenticeship is in revision
This revised version of this apprenticeship has been agreed and is available for information.
End-point assessment (EPA plan)
Rigorous robust and independent assessment undertaken by an apprentice at the end of training to test that the apprentice can perform in the occupation they have been trained in and can demonstrate the duties, and knowledge, skills and behaviours (KSBs) set out in the occupational standard
End-point assessment organisation (EPAO)
An organisation approved to deliver end-point assessment for a particular apprenticeship standard. EPAOs must be on the register of end-point assessment organisations
Holistic or synoptic
Assessment of an apprentice’s knowledge, skills and behaviours in an integrated way i.e. assessing several KSBs at the same time
Knowledge, skills and behaviours (KSB)
What is needed to competently undertake the duties required for an occupational standard
Valid
Referred to in relation to assessment methods; fit for purpose
Earliest start date
The Earliest Start Date is the date from which this standard-version can be used.
Employers involved in creating the standard: Capita, KLM, Ministry of Defence (MOD), Resource Group, Royal Navy
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