Key information

  1. Reference: ST0303
  2. Date updated: 14/12/2023
  3. Level: 3
  4. Route: Construction and the built environment
  5. Regulated occupation: No

This occupational standard has options. This document is currently showing all options.

Details of the occupational standard

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T-Levels logoT Levels focus on vocational skills and can help students into skilled employment, higher study or apprenticeships. Each T Level includes an in-depth industry placement that lasts at least 45 days. Students get valuable experience in the workplace; employers get early sight of the new talent in their industry.

Occupation summary

Plumbing and Domestic Heating Technicians plan, select, install, service, commission and maintain all aspects of plumbing and heating systems. Plumbing and domestic heating technicians can find themselves working inside or outside a property. Customer service skills and being tidy and respectful are important qualities as they can often find themselves working in customers’ homes as well as on building sites. As a competent Plumbing and Heating Technician, the installation of plumbing and heating systems includes accurate measuring, marking, cutting, bending and jointing metallic and non-metallic pipework. Appliances and equipment can include gas, oil and solid fuel boilers as well as pumps, heat emitters, bathroom furniture or controls as part of a cold water, hot water, and central heating or above ground drainage and rainwater systems. Plumbing and Domestic Heating Technicians are at the forefront of installing new and exciting environmental technologies like heat pumps, solar thermal systems, biomass boilers and water recycling systems. It is important for a plumbing and heating technician to be able to work independently or as a team and use their knowledge and skills to ensure that both the system and appliances are appropriately selected and correctly installed, often without any supervision, and done so in a safe, efficient and economical manner to minimise waste.

Typical job titles include:

plumber

KSBs

Knowledge

K1: Understand health and safety legislation, codes of practice and safe working practices Back to Duty

K2: Understand selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems Back to Duty

K3: Understand installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems Back to Duty

K4: Understand scientific plumbing, domestic heating and mechanical principles Back to Duty

K5: Understand the principles of domestic mechanical environmental technology systems Back to Duty

K6: Understand the principles of fuel combustion, ventilation and fluing arrangements within a domestic environment Back to Duty

K7: Understand the principles of high quality customer service and establishing the needs of others (colleagues, customers and other stakeholders). Respect the working environment including customer’s properties Back to Duty

K8: Understand different communication methods, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations Back to Duty

K9: Understand the principles of selection, installation, testing,       commissioning and service and maintenance techniques on  domestic downstream natural gas pipework systems and appliances Back to Duty

K10: Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic oil storage, pipework and appliances Back to Duty

K11: Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic solid mineral fuel, wood burning and biomass appliances Back to Duty

K12: Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on solar thermal, heat pumps and water recycling systems Back to Duty

Skills

S1: Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices Back to Duty

S2: Apply selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems Back to Duty

S3: Apply installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems Back to Duty

S4: Take responsibility for own work and safety and welfare of others Oversee and organise the programme of work and work environment Carry out work and manage resources in an environmentally friendly manner Back to Duty

S5: Select, install, test, commission, service and maintain domestic downstream natural gas pipework systems and appliances Back to Duty

S6: Select, install, test, commission, service and maintain domestic oil storage, pipework and appliances Back to Duty

S7: Select, install, test, commission, service and maintain domestic solid mineral fuel, wood burning and biomass appliances Back to Duty

S8: Select, install, test, commission, service and maintain solar thermal, heat pumps and water recycling systems Back to Duty

Behaviours

B1: Develop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner Back to Duty

B2: Show conscientiousness through being punctual, reliable and professional. Take responsibility for own judgements and actions. Aware of the limits of their own competence Back to Duty

B3: Demonstrate drive and energy in fulfilling requirements of role Back to Duty

B4: Be quality focussed in work and in personal standards Back to Duty

B5: Identify own development needs and take action to meet those needs. Keep up-to-date with best practice. Maintain and enhance competence Back to Duty

B6: Work effectively and collaborate with colleagues, other trades, clients, suppliers and the public Back to Duty

B7: Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors Back to Duty

T Level in building services engineering for construction

Qualification type: T Level

Qualification level: 3

Awarding organisation: City & Guilds

Approval date: 17/12/2020

Available from: 01/09/2021

Occupational specialism: Plumbing and heating engineering

Product page

Aligned occupational standards

ST0303 Plumbing and domestic heating technician

Options: Environmental Technologies , Fossil Fuel - Natural Gas , Fossil Fuel - Oil , Fossil Fuel - Solid Fuel

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