Knowledge

K1: The legislation, policies, standards, local ways of working and codes of conduct that apply to own role Back to Duty

K2: The scope of own practice, limitations of own competence and who to ask for support Back to Duty

K3: The principles of equality, diversity and inclusion and providing person-centred care and support, including consent, active participation and choice Back to Duty

K4: The principles of a ‘duty of care’, ‘safeguarding’ and ‘protection’ as they apply to adults and children, the signs of harm and abuse and how to reduce the risk of harm and abuse Back to Duty

K5: The normal ranges expected when taking physiological, technical and psychological measurements and the significance of a variation from the normal range Back to Duty

K6: The types of assessment relevant to the individual’s physical and mental health and wellbeing and the factors that may influence and impact assessment Back to Duty

K7: The signs that an individual is in pain, distress or discomfort Back to Duty

K8: The signs of change in an individual’s health and wellbeing, including the indications of when to intervene within the scope of practice and when to escalate Back to Duty

K9: The principles of maintaining nutrition and fluid balance and the signs and symptoms of inadequate nutrition and fluid intake Back to Duty

K10: Clinical, diagnostic and therapeutic interventions within the scope of own role and the underpinning principles to select equipment and tools in the context of the intervention Back to Duty

K11: The signs that an individual’s health and well-being is changing as a result of a clinical, diagnostic or therapeutic intervention Back to Duty

K12: Ways to record and store information securely, including the safe use of technology Back to Duty

K13: The principles of confidentiality, duty of confidence and disclosure Back to Duty

K14: The frameworks and principles of team working including delegation, accountability and supervision in the workplace Back to Duty

K15: The structural and strategic environment in which health and social care services operate and how these impact on own role Back to Duty

K16: Methods of communication to use in the workplace, including how to overcome barriers and challenges Back to Duty

K17: The benefits of digital solutions for improving communication systems and practices Back to Duty

K18: The meaning of ‘capacity’, the differences between mental illness, dementia and learning disability, and the impact of these conditions Back to Duty

K19: How to identify and evaluate own learning and development needs Back to Duty

K20: How to use feedback to create a personal development plan Back to Duty

K21: Models of reflective practices used in health and care and how reflection can be used to improve own practice Back to Duty

K22: The principles and styles of leadership in relation to own role and place of work and the relationship between leadership and management Back to Duty

K23: The tools and techniques used to identify learning needs and learning styles Back to Duty

K24: The relationship between teaching, coaching and mentoring, and how to evaluate if individuals’ learning needs have been met Back to Duty

K25: National and local strategies, priorities, and initiatives for promoting and improving public health Back to Duty

K26: The wider determinants of health such as the contribution of social influences, health literacy, individual circumstances, behaviours and lifestyle choices on health and wellbeing Back to Duty

K27: The principles of risk management and the hazards and risks associated with the scope of own practice Back to Duty

K28: The principles of a duty of candour, and techniques for managing challenging situations, unsafe work practices, addressing comments, compliments, conflict and complaints Back to Duty

K29: The principles of infection prevention and control, when and how to select the right personal protective equipment for self and others and how to handle hazardous materials and substances Back to Duty

K30: How to move and assist individuals safely and how to move and handle equipment and other objects safely Back to Duty

K31: Methods and indicators used to measure quality, their application in health and care and how they inform a quality improvement plan Back to Duty

K32: The rationale and ethical considerations for undertaking research activity and how to review literature and interrogate the existing evidence base Back to Duty

K33: Methods for collecting research data and how to interpret and apply findings to own and others’ practice Back to Duty

K34: The structure and function of human body systems and how they relate to and impact on each other Back to Duty

K35: The relationship between health and well-being and the principles and philosophy of the biomedical, sociological and psychological models in providing holistic health and care Back to Duty

K36: The stages and processes of human development and how health and wellbeing needs vary throughout the lifespan Back to Duty

Skills

S1: Work in line with legislation, policies, standards and codes of conduct that apply to own role Back to Duty

S2: Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed Back to Duty

S3: Work in partnership with others to champion safe, equitable, non-discriminatory person-centred care and support for individuals Back to Duty

S4: Promote and maintain the principles of a duty of care, safeguarding and protection, always acting in the best interest of individuals and working across organisations and with other agencies to ensure they do not come to harm Back to Duty

S5: Undertake and monitor physiological, technical and psychological measurements using the appropriate equipment and tools within scope of own practice Back to Duty

S6: Select and use the correct equipment and tools to undertake timely assessment of an individual's physical and mental healthcare status within own scope of practice Back to Duty

S7: Recognise and respond to an individual in pain, distress or discomfort Back to Duty

S8: Interpret results of assessment in the context of the individual’s health and wellbeing, making appropriate changes or recommendations to the care plan within scope of own practice or escalating in line with local protocol Back to Duty

S9: Support individuals with nutrition and fluids in line with their care needs, taking action as required Back to Duty

S10: Undertake evidence-based clinical, diagnostic or therapeutic interventions delegated by a registered healthcare professional in line with scope of practice, and standard operating procedures Back to Duty

S11: Monitor and review the impact of clinical, diagnostic or therapeutic interventions on an individual’s health and well-being Back to Duty

S12: Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology Back to Duty

S13: Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality Back to Duty

S14: Delegate work to colleagues in the multi-disciplinary team and engage in supervision Back to Duty

S15: Liaise with the multidisciplinary team to prioritise and manage own workload Back to Duty

S16: Communicate with individuals, their families, carers and health and care professionals using techniques designed to maximise understanding Back to Duty

S17: Promote the use of digital solutions to improve communication systems and practices Back to Duty

S18: Recognise and respond to limitations in an individual’s mental capacity Back to Duty

S19: Participate in training and development activities and evaluate the impact of learning on own practice Back to Duty

S20: Seek out and respond to feedback and engage in appraisals Back to Duty

S21: Reflect on own practice to improve practice Back to Duty

S22: Provide leadership and act as a role model for others within the scope of own role Back to Duty

S23: Identify learning and development needs of others Back to Duty

S24: Teach, coach and mentor others and confirm that learning needs have been met Back to Duty

S25: Actively seek out and act on opportunities to support individuals to maximise their health and well-being within the scope of the role Back to Duty

S26: Promote preventative health behaviours and support individuals to make informed choices to improve their health and wellbeing within the scope of the role Back to Duty

S27: Conduct and record risk assessments relevant to the activity and scope of own practice Back to Duty

S28: Uphold the principles of duty of candour, identifying and managing challenging situations, unsafe work practices and addressing comments, compliments, conflict and complaints Back to Duty

S29: Maintain a safe and healthy working environment for self and others, using techniques for infection prevention and control, including the use of Personal Protective Equipment (PPE) and supporting others to comply with policy and procedures Back to Duty

S30: Move and assist individuals, equipment and other items safely Back to Duty

S31: Participate in and support others in audit and quality improvement activities in the workplace Back to Duty

S32: Conduct research activity within the scope of own role and act on the findings Back to Duty

S33: Identify opportunities to improve quality in the workplace and contribute to local, regional and national quality improvement initiatives Back to Duty

Behaviours

B1: Treat people with dignity Back to Duty

B2: Show respect and empathy for those you work with Back to Duty

B3: Be adaptable, reliable and consistent Back to Duty